Privacy Policy
Last updated: April 4, 2026
Fortress Gold Inc. DBA Sqoot ("Sqoot Pure," "we," "us," or "our") operates the website getsqoot.com and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our platform.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number, date of birth, and government-issued identification for KYC (Know Your Customer) verification.
- Financial Information: Bank account details connected via Plaid for ACH transactions. We do not store your bank credentials directly.
- Transaction Data: Records of gold purchases, sales, gifts, pool contributions, and redemptions made through the platform.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
- Communication Data: Emails, support inquiries, and newsletter subscriptions.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill gold transactions on the platform.
- Verify your identity in compliance with applicable KYC and anti-money laundering (AML) regulations.
- Maintain your account and provide customer support.
- Send transactional emails, platform updates, and marketing communications (with your consent).
- Improve our website, platform, and services.
- Comply with legal obligations and regulatory requirements.
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist with payment processing (Plaid), identity verification, vault custody, and infrastructure hosting (AWS, Cloudflare).
- Regulatory Authorities: As required by law, including compliance with AML, tax reporting, and other regulatory obligations.
- Business Partners: Vault custodians and gold supply partners who need transaction details to fulfill your orders.
4. Data Security
We implement industry-standard security measures to protect your information, including AES-256 encryption for data at rest, TLS encryption for data in transit, and field-level encryption for sensitive personal data. Access to personal information is restricted to authorized personnel only.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account closure as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format.
- Object to certain types of data processing.
To exercise these rights, contact us at privacy@getsqoot.com.
7. Cookies
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings. We use Cloudflare analytics for performance monitoring.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Plaid Integration
We use Plaid Inc. to connect your bank account for ACH funding. When you connect your bank through Plaid, your credentials are transmitted directly to Plaid and not stored by Sqoot Pure. Plaid's use of your data is governed by the Plaid End User Privacy Policy. We receive only the account and routing information necessary to process ACH transactions.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through our contact form on getsqoot.com.
Fortress Gold Inc. DBA Sqoot
Website: getsqoot.com